Remote Computer Help for Olim & English Speakers in Israel
Moving to Israel is exciting—but dealing with computers, apps, and Hebrew websites can quickly become overwhelming.
Many new Olim find themselves struggling with things like online banking, government websites, payment apps, printer setup, or simply navigating Hebrew interfaces.
If you need clear, patient help from someone who understands both technology and the challenges of living in Israel, I can assist you remotely.
Instead of spending hours trying to solve a problem alone, we can connect online and solve it together. So there’s no need for you to leave your home nor for me to come to you in person.
We’ll be using remote software to connect so that I can show you exactly what to do, while at the same time being able to speak you through any issues using WhatsApp or phone.
And of course, if you’re struggling with something on your phone, I’ll connect with you on WhatsApp and once you share your screen with me, I’ll be able to help you understand how to install and use the necessary apps you’re struggling to currently use!
It’s as easy as that!
What I Can Help With
I provide remote computer assistance for many common situations that Olim and English speakers encounter in Israel.
This includes help with:
Israeli online services
- Navigating Israeli bank websites
- Paying electricity, water, and other bills online
- Understanding Hebrew website interfaces
- Setting up government service accounts
Payment platforms
- Setting up and verifying PayPal accounts
- Setting up Paybox and similar payment apps
- Linking bank accounts and payment methods
Computer and device setup
- Installing and configuring printers
- Setting up scanners
- Connecting devices to WiFi
- Installing essential software
General computer troubleshooting
- Solving common computer problems
- Cleaning up slow systems
- Fixing configuration issues
- Guidance on how to use unfamiliar tools
Guided assistance
- Step-by-step help navigating Israeli websites
- Understanding Hebrew computer terminology
- Learning how to complete tasks independently in the future
If you are looking for new ways to get your own message out on the Internet, I also offer the following services:
- Teaching how you can set up your own YOUTUBE channel and reach the entire world!
- Teaching how to set up your own webpage — so that you can reach your targeted audience.
Remote Support – Fast and Convenient
All support is provided remotely, which allows us to solve problems quickly and efficiently.
Using secure screen-sharing software, I can see your screen and guide you step-by-step or assist directly with resolving the issue.
This means:
- No waiting for a technician to travel
- No transportation costs
- Problems solved faster
- Help available anywhere in Israel
Most issues can be diagnosed within minutes once I can see the problem directly.
Additional Computer Support and Services
Learning to Build Your Own Online Presence
Many people today want to share their knowledge, ideas, or business online but feel overwhelmed by the technical side of getting started.
If you would like guidance in setting up your own digital platform, I can help walk you through the process step by step so you can learn how to do it yourself with confidence.
Starting Your Own YouTube Channel
YouTube has become one of the most powerful ways to share knowledge, build an audience, and connect with people around the world.
However, many people hesitate to begin because the technical steps can feel confusing at first.
I can guide you through the process of creating and setting up your own YouTube channel, including:
- Creating and configuring your YouTube account
- Setting up your channel properly
- Basic guidance on recording videos
- Camera and microphone considerations
- Uploading and managing your videos
- Understanding the basic tools YouTube provides
The goal is not just to create a channel, but to help you feel comfortable managing it yourself.
Creating Your Own Website (WordPress Basics)
Many individuals, teachers, and small businesses would like to have their own website but feel unsure where to begin.
If you would like to build your own website using WordPress, I can help guide you through the basics so you understand how to manage and develop your site.
This can include:
- Understanding how WordPress works
- Setting up and organizing pages
- Basic layout and structure
- Adding text, images, and content
- Understanding themes and plugins
- Learning how to update and manage your website
My goal is to help you gain the confidence to maintain your own website and expand it as your needs grow.
Learning to Use AI Tools (Such as ChatGPT)
Artificial Intelligence tools have rapidly become some of the most powerful resources available today. However, many people feel unsure about how to use them effectively or how to ask the right questions in order to receive useful answers.
If you are curious about using AI tools such as ChatGPT, I can guide you through the basics so that you can begin using them confidently in your everyday work and learning.
This guidance can include:
- Understanding how AI tools like ChatGPT work
- Learning how to ask questions that produce clear and useful answers
- Using AI to research information efficiently
- Generating written content for projects or ideas
- Creating images using AI tools
- Editing and improving images with AI assistance
- Exploring practical ways AI can save time and simplify everyday tasks
The goal is not simply to demonstrate the tools, but to help you learn how to use them independently and creatively.
For many people, even a short session can open the door to a whole new world of possibilities.
Why Work With Me?
When asking someone for technical help, trust and patience matter just as much as technical knowledge.
Many people feel uncomfortable asking for help with computers because previous experiences with technicians have left them feeling rushed, confused, or spoken down to.
My approach is different.
Patient, clear guidance
I take the time to explain things in plain language so that you understand what is happening and why.
A teacher’s mindset
Having spent decades teaching and guiding students, I naturally approach technical support as a process of helping others learn and gain confidence.
Practical experience
My background includes professional technical training and many years of hands-on computer work helping people solve real problems.
Understanding the challenges of living in Israel
For English speakers and new Olim, dealing with Hebrew systems and unfamiliar websites can be frustrating. I understand these challenges and can help you navigate them calmly and efficiently.
Focused, one-on-one assistance
Your session is dedicated entirely to helping you solve your problem or learn the skill you want to develop.
My goal is not simply to fix a problem temporarily, but to help you feel more confident and capable using technology going forward.
Personal Guidance, Not Just Technical Help
Many people find that technology becomes much easier when someone patient walks them through the process step by step.
Whether you need help solving a specific technical problem or learning how to build your own online presence, sessions are designed to give you clear guidance and practical solutions.
My Background
Before dedicating my life primarily to teaching Torah and working with students and clients around the world, I trained professionally in computer technology.
My background includes:
- A+ Certified Hardware and Software Technician
- Microsoft Certified Systems Engineer (MCSE)
- Owning my own computer business in South Africa assisting a variety of private clients in selling, fixing and upgrading computers
- Teaching clients how the basics of computer use, from Windows OS to Microsoft Office and more
- Many years of practical experience helping people solve computer problems
Technology has changed over the years, but the ability to diagnose problems, explain solutions clearly, and guide people patiently through technical challenges remains just as valuable today.
Session Fees
Remote support sessions are available in two formats:
30-minute session: ₪340 (excluding VAT of 18% for clients in Israel already)
1-hour session: ₪500 (excluding VAT of 18% for clients in Israel already)
Many problems can be solved within a single session.
How a Session Works
- Contact me to schedule a session.
- I will send you simple instructions to connect securely.
- We work together on your screen to solve the problem. Follow me on screen as I work through what needs to be done. I’m not just on the screen, we’ll be in touch using WhatsApp or phone to discuss whatever is necessary as we work through the issues.
No advanced technical knowledge is required.
Who This Service Is For
This service is especially helpful for:
- New Olim adjusting to Israeli systems
- English speakers struggling with Hebrew computer interfaces
- Anyone needing patient guidance with computers or online services
Book a Session
If you need help solving a computer problem or navigating Israeli online systems, you are welcome to contact me.
👉 Contact Me Here for all your enquiries. I’d like you to feel super confident that you’ve chosen the best person to help you through your difficulties whenever you need help!